Understand.
Tell us what you want the space to do. Include approximate measurements, what is there now and the practical details that may affect access or use.
THE PROCESS
Good work starts
before the first slab.
A clear brief, a considered specification and the details recorded in writing.
Assess.
Review the existing surface, levels, access, ground and drainage. A site assessment is needed before an outline becomes a construction specification.
Specify.
Agree materials, boundaries, preparation, waste handling, finishing details and any exclusions. Ask for the scope, cost and proposed programme in writing.
Prepare.
Before work starts, confirm access arrangements, services to protect, material storage and how day-to-day disruption will be managed.
Install.
Keep the agreed plan available. If an unexpected condition changes the scope, discuss the implications and record the agreed change before proceeding.
Handover.
Review the finished area against the agreed scope. Keep the specification, invoice and applicable product and workmanship information together.